Having agreed the scope of the job and the price the last step was agreeing on the installation date. David wanted several days, not a problem given it was the summer. The first thing he did was put down protective sheeting on all the areas he would be using so that there would be no dirt or damage to the house. I haven't seen that from a contractor for ages! At the end of each day during the job everything was tidied up and tools removed - it's nice to have clean house whilst the work was on-going. And finally I never had a feeling that the work was being rushed or corners cut. It took more time than I expected but that is down to the attention to detail that David invested in the job. The final result is a good looking installation with nice pipework and electrical wiring. The boiler is now running but David will be coming back as winter approaches to make sure that it's setup is optimised for the house and energy efficiency. It is nice to see some real after-care.